Brand new and sealed in a box. This Bike will arrive to you 80% assembled.
Fitment of pedals, stem handlebars, front wheel & saddle is required, as well as a general check over and tighten of all fixings on pre-assembled parts (spoke tension, crank nuts, rear wheel nuts etc). The brakes & gearing may need adjustment as part of the bicycles assembly and general servicing after initial use and throughout ownership. We strongly recommend professional assembly & servicing if you don't feel confident with bicycle mechanics.What should I do if I need to return an unwanted item to you? Please see below for important details on the condition of an unwanted item return. When can I return an item? F you want to return an unwanted item, the item must be unused, in its original condition and suitable for resale the items must be in an "as new" condition and in the original packaging including labels, stickers, additional accessories etc. If reasonable care has not been taken of the item prior to our receipt, resulting in damage or deterioration of the goods or packaging then a charge will be applied for the reduction in value. The item must be accompanied by the invoice with details of the reason for return stated. Remember, all packaging must be undamaged so please do not tape up packaging or write on it as this will make it unacceptable, this particularly applies to any boxed item, the box must not be used as external packaging! Once we have received the item back we will issue you a replacement item.
Should you need an expedited service we can issue a charged replacement item and credit you once we have received the wrong item back. Just get in contact with us and we can discuss these options with you.
If you notice any damage to the packaging please sign for it as damaged and notify us within 48 hours if there is an issue with the item. Should you need an expedited service we can issue a charged replacement item and credit you once we have received the damaged item back. We can also supply replacement parts to you in certain circumstances.